Some systems are experiencing issues

About This Site

https://www.keele.ac.uk/it/contactus/

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KLE - Blackboard

Operational

eVision/SCIMS

Major Outage

Training Portal

Operational

Keele Mobile App

Operational

Turnitin

Operational

Playback Lecture Capture

Operational

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Operational

Attendance System

Operational

My Keele Journey

Operational

Timetable

Operational

Printing

Library Systems

Email & Collaboration

Remote Connection Services

University Service Desk

Virtual Desktop Infrastructure (VDI)

Maintenance

SCIMS/eVision maintenance

The SCIMS/eVision system is being upgraded from 5pm on Tuesday 25th November, SCIMS, eVision, the Applicant Portal, the Agent Portal and the Online Application Form will be unavailable during the upgrade. We will endeavour to make systems available again from 9am on Thursday 27th November 2025.

Past Incidents

24th July 2023

VPN Services VPN Connectivity Issues

We are currently investigating an issue with the VPN.

We have now resolved the issue with the VPN and you should now be able to connect, if you are still having issues please contact the IT Service Desk. Apologies for any inconvenience caused.

23rd July 2023

No incidents reported

22nd July 2023

No incidents reported

21st July 2023

No incidents reported

20th July 2023

Phones Resolved: Service Desk phone line unavailable

The service desk phone is now available.