Some systems are experiencing issues

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University Network

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KLE - Blackboard

Operational

eVision/SCIMS

Major Outage

Training Portal

Operational

Keele Mobile App

Operational

Turnitin

Operational

Playback Lecture Capture

Operational

JupyterHub

Operational

Attendance System

Operational

My Keele Journey

Operational

Timetable

Operational

Printing

Library Systems

Email & Collaboration

Remote Connection Services

University Service Desk

Virtual Desktop Infrastructure (VDI)

Maintenance

SCIMS/eVision maintenance

The SCIMS/eVision system is being upgraded from 5pm on Tuesday 25th November, SCIMS, eVision, the Applicant Portal, the Agent Portal and the Online Application Form will be unavailable during the upgrade. We will endeavour to make systems available again from 9am on Thursday 27th November 2025.

Past Incidents

19th July 2023

No incidents reported

18th July 2023

Microsoft O365 Some users may be unable to send Exchange Online email

This issue should now be resolved.
From MS: "We’ve identified that a change to the free/busy infrastructure resulted in impact to the Exchange online mail flow infrastructure. We’re identifying a plan to mitigate impact and restore mail flow."
Affected users may receive the following error "503 5.5.1 bad sequence of commands"

17th July 2023

No incidents reported

16th July 2023

No incidents reported

15th July 2023

No incidents reported