Some systems are experiencing issues

About This Site

https://www.keele.ac.uk/it/contactus/

Maintenance
23-29 April: Parabilis downtime

In order to update Parabilis with new finance codes, the system will be taken offline between the end of play on Tuesday 23rd April and Monday 29th April.

You will be unable to create any new baskets on Parabilis after 5pm on Tuesday 23rd April. The system will be available again for new baskets to be raised from Monday 29th April, and baskets should then be raised using new finance codes (see link below). Any baskets raised using old codes will be rejected.

View new finance codes - https://ssrs.kis.keele.ac.uk/Reports/report/Financial%20Reports/Bluqube%20Finance%20Codes

Invoices will need to be fully processed and receipted by the end of play on Friday 19th April to be paid w/c 22nd April. Any invoices approved after this date will not be paid until after the system upgrade is complete. You may continue to use Oracle Green Screens to raise sales invoices until 23rd April. Sales invoices should then be raised in BluQube from Monday 29th April when the system is launched. Invoices can be raised in BluQube by trained staff in your area or by your management accountants.

Library Search and Alma Maintenance

Library Search and Alma will be unavailable for routine maintenance on Saturday 4th May 2024 between 11pm and Midnight.

Past Incidents

1st October 2020

Microsoft O365 Issues with Outlook Web App

Microsoft has reported issues some users will be experiencing when trying to access the Outlook Web App (Outlook in your browser).

This may be affecting some Keele colleagues and preventing them from logging on to their emails. Others who are able to log on may find there is a delay in sending or receiving email.

Microsoft are working to resolve this issue and we apologise for any inconvenience caused to our users.

  • In addition to issues with the Outlook Web App, Microsoft has also reported issues with the following:

    • Files stored in SharePoint (including in OneDrive and Teams)
    • RSVPs to meeting invites
    • Search function across Office 365 apps As well as some degradation to access to the Outlook mobile and desktop apps. They continue to investigate and work to remedy the situation. Apologies again for any inconvenience this is causing.
  • 30th September 2020

    No incidents reported

    29th September 2020

    No incidents reported

    28th September 2020

    No incidents reported

    27th September 2020

    No incidents reported