Some systems are experiencing issues

About This Site

https://www.keele.ac.uk/it/contactus/

University Network

WiFi

Partial Outage

Wired Network Connectivity

Operational

RSUH Network

Operational

Phones

Operational

CTU Network

Operational

Managed Desktops

Operational

Filestores

Operational

Finance & HR

Learning & Student Systems

Printing

Library Systems

Email & Collaboration

Remote Connection Services

University Service Desk

Virtual Desktop Infrastructure (VDI)

Stickied Incidents

9th April 2026

WiFi Intermittent connection issues with eduroam

We are currently investigating intermittent issues with connecting to eduroam - our teams are working to resolve this as soon as possible.

Maintenance

Library Search maintenance

Upcoming scheduled maintenance for Library Search, Rialto and Alma:

Estimated Start time: Saturday 11th April 2026 11:00pm BST

Estimated End time: Sunday 12th April 2026 01:00am BST

Past Incidents

2nd October 2022

No incidents reported

1st October 2022

No incidents reported

30th September 2022

No incidents reported

29th September 2022

No incidents reported

28th September 2022

Microsoft O365 Join a Teams call from Outlook Web

We are seeing reports of the 'Join' button missing from Outlook web calendar for Teams Calls - the work around is to join an event from the calendar tab on the Teams App.

The teams join button issue appears to now be resolved.