Some systems are experiencing issues

About This Site

https://www.keele.ac.uk/it/contactus/

Stickied Incidents

19th May 2025

Remote Apps

We are currently investigating issues with RemoteApps - our teams are working to resolve this as soon as possible.

Past Incidents

7th October 2022

No incidents reported

6th October 2022

No incidents reported

5th October 2022

No incidents reported

4th October 2022

Phones IT Service Desk Phone line currently unavailable

We are currently experiencing problems with receiving incoming calls to the IT Service Desk. If you need to contact us please use Self Service by going to https://servicedesk.keele.ac.uk in a web browser or by email - it.service@keele.ac.uk

  • The IT Service Desk phone line - 01782 733838 is now available again.

  • Keele People Keele People Self Service unavailable

    We're currently experiencing issues with Keele People employee self service - our suppliers are currently investigating this.

  • We believe the issue is now resolved. If you are still having problems please contact the IT Service Desk.

  • 3rd October 2022

    No incidents reported