Some systems are experiencing issues

About This Site

https://www.keele.ac.uk/it/contactus/

Maintenance
Essential networks maintenance

On Saturday 11th May between 8am and 10am Information and Digital Services will be carrying out essential maintenance work on our networks. During this upgrade period, the Visitor WiFi registration portal and the Magnet portal should be considered at risk.

Access to eduroam and all other network services should operate as normal during this upgrade. If you have difficulty accessing the network or the portals following this work, please contact the IT Service Desk by emailing it.service@keele.ac.uk

Past Incidents

7th May 2021

Microsoft O365 Issues with Outlook

Microsoft are reporting some users are having issues sending from Outlook - we are awaiting further updates on this issue.

  • Update 17:56 May 12 - These issues should now be resolved, If you are still having problems please contact the IT Service Desk.

  • Microsoft are again reporting some users are having issues sending from Outlook - we are awaiting further updates on this issue.

  • Update 17:08 May 10 - These issues should now be resolved, however some users may need to clear their web browser's cookies and cache to fully resolve the issue on their device.

  • Update 12:25 10 May - Microsoft has confirmed some users are still experiencing issues with sending emails from Outlook this morning. We apologise for any inconvenience this is causing our Keele colleagues.

    • 6th May 2021

    No incidents reported

    5th May 2021

    No incidents reported

    4th May 2021

    No incidents reported

    3rd May 2021

    No incidents reported