Some systems are experiencing issues

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https://www.keele.ac.uk/it/contactus/

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KLE - Blackboard

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Turnitin

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Playback Lecture Capture

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Major Outage

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Timetable

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Printing

Library Systems

Email & Collaboration

Remote Connection Services

University Service Desk

Virtual Desktop Infrastructure (VDI)

Maintenance

Library Search Rialto and Alma maintenance

Upcoming scheduled maintenance for Library Search, Rialto and Alma:

Estimated Start time: Saturday 13th December 2025 22:00 GMT

Estimated End time: Sunday 14th December 2025 00:00 GMT

Past Incidents

7th May 2021

Microsoft O365 Issues with Outlook

Microsoft are reporting some users are having issues sending from Outlook - we are awaiting further updates on this issue.

Update 17:56 May 12 - These issues should now be resolved, If you are still having problems please contact the IT Service Desk.

Microsoft are again reporting some users are having issues sending from Outlook - we are awaiting further updates on this issue.

Update 17:08 May 10 - These issues should now be resolved, however some users may need to clear their web browser's cookies and cache to fully resolve the issue on their device.

Update 12:25 10 May - Microsoft has confirmed some users are still experiencing issues with sending emails from Outlook this morning. We apologise for any inconvenience this is causing our Keele colleagues.

6th May 2021

No incidents reported

5th May 2021

No incidents reported

4th May 2021

No incidents reported

3rd May 2021

No incidents reported