Keele Status

Some systems are experiencing issues.

Last updated 4 days ago

    • Wired Network Connectivity

      Operational

    • RSUH Network

      Operational

    • Phones

      Campus telephone networks

      Operational

    • WiFi

      Operational

    • CTU Network

      Operational

    • Managed Desktops

      Operational

    • Filestores

    • finance

      Operational

    • e-procurement

      Operational

    • Reporting Tools

      Operational

    • KLE - Blackboard

      Operational

    • eVision/SCIMS

      Operational

    • Keele People

      Operational

    • Training Portal

      Operational

    • Keele Mobile App

      Operational

    • Turnitin

      Operational

    • Playback Lecture Capture

      Operational

    • JupyterHub

      Operational

    • Attendance System

      Operational

    • My Keele Journey

      Operational

    • Timetable

      Operational

    • Staff Print

      Operational

    • Student Print

      Operational

    • Library Catalog System

      Operational

    • Reading Lists

      Operational

    • Microsoft O365

      Operational

    • Maillists

      Operational

    • VPN Services

      Operational

    • University Service Desk Tool

      Operational

    • Nutanix Frame

      Operational

Planned maintenance

  • SCIMs and e:Vision Live Upgrade

    1 day from now 2026-11-11 00:09 UTC
    Upcoming

    SCIMS will be getting upgraded to v11.2 on the 11th November 2026. SCIMS, e:Vision and the online application form will be unavailable during this period.

    Affected Components: eVision/SCIMS

Past incidents

Scheduled maintenance - Alma & Library Search

1 day ago 2026-11-08 01:00 UTC
Complete

Library Search, Rialto and Alma will be unavailable on the dates below for scheduled maintenance:

Estimated Start time: Saturday 7th November 11:00pm GMT Estimated End time: Sunday 8th November 01:00am GMT

No incidents reported.

No incidents reported.

No incidents reported.

Student Printers - insufficient funds error

5 days ago 2026-11-04 08:30 UTC
Fixed
Affected Components: Student Print

Fixed

6 hours ago 2026-11-09 09:29 UTC

This issue is now fixed. If you experience any ongoing issues, please report them to the IT service desk.

Watching

3 days ago 2026-11-06 08:17 UTC

We continue to monitor the issue with printing but have had no further reported complications. We will continue to monitor and work on a permanent fix over the weekend.

Watching

4 days ago 2026-11-05 11:23 UTC

We have now identified the issue and put a solution in place. We will continue to monitor this and continue to work on a full fix.

Identified

4 days ago 2026-11-05 09:51 UTC

We have identified an issue with student accounts being able to print and are working to resolve this as quickly as we can. Updates will be shared here.

Reported

5 days ago 2026-11-04 08:30 UTC

We are currently investigating an issue that is affecting some students when trying to print - our teams are working to resolve this as soon as possible.

No incidents reported.