Some systems are experiencing issues

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Stickied Incidents

3rd January 2025

Microsoft O365 Some users' searches may fail and provide no results in the Outlook desktop client and Outlook on the web

Some users attempting to perform searches in the Outlook desktop client and Outlook on the web may be intermittently impacted.

This is an issue on Microsoft's side which they are currently investigating.

They expect a fix by the end of January, the next update is due Friday, January 17, 2025 at 3:00 AM GMT

  • An update from Microsoft:

    "We've confirmed that our code fix to trigger our automated recover service to restart infrastructure supporting search functionality and clear errors has begun its deployment to the affected environments. We still anticipate that this should allow us to achieve full remediation by the end of January 2025, and we're monitoring its progress as we assess if this resolution can be expedited.

    Next update by: Friday, January 24, 2025 at 3:00 AM GMT"

    • Maintenance
    Procurement System Maintenance

    The procurement system will be unavailable from 8am until approximately 5pm on Saturday 22nd February due to maintenance.

    31st March-4th April: Networks maintenance

    IDS will be completing essential security work to network equipment throughout this week. Works will take place between 6am and 8am each morning in buildings across campus. A short outage on the wired and wireless network will occur while the work is being completed, which will last approximately five minutes. Please contact the IT Service Desk if you need further support after these works. 

    Alma & Library Search

    Upcoming scheduled maintenance for Library Search, Rialto and Alma:

    Estimated Start time: Saturday 5th April 23:00 BST Estimated End time: Saturday 5th April 00:00 BST

    Past Incidents

    3rd April 2025

    No incidents reported

    2nd April 2025

    No incidents reported

    1st April 2025

    No incidents reported

    31st March 2025

    No incidents reported

    30th March 2025

    No incidents reported