Some systems are experiencing issues

About This Site

https://www.keele.ac.uk/it/contactus/

Maintenance
Keele People maintenance

Keele People will be unavailable between Friday 1st August at 7:00 PM, to Sunday 3rd August at 12:00 PM (Midday) whilst maintenance work takes place.

Colleagues will be unable to access the system during these times whilst our supplier completes the work.

Apologies for any inconvenience this causes.

Scheduled maintenance - Alma & Library Search

Upcoming scheduled maintenance for Library Search, Rialto and Alma:

Estimated Start time: Saturday 2nd August 2025 23:00 BST Estimated End time: Saturday 2nd August 2025 23:59 BST

Past Incidents

2nd August 2025

No incidents reported

1st August 2025

No incidents reported

31st July 2025

Reporting Tools SSRS currently unavailable

We are currently investigating issues with SSRS - our teams are working to resolve this as soon as possible.

  • The issue with SSRS is now resolved, if you are continuing to experience issues please contact the IT Service Desk - https://www.keele.ac.uk/it/contactus/ Thank you for your patience and we apologise for the inconvenience this issue has caused.

    • Keele People Keele People currently unavailable.

    We are currently investigating issues with Keele People - our teams are working to resolve this as soon as possible.

  • The issue with Keele People is now resolved, if you are continuing to experience issues please contact the IT Service Desk - https://www.keele.ac.uk/it/contactus/ Thank you for your patience and we apologise for the inconvenience this issue has caused.

    • eVision/SCIMS SCIMS/eVision currently unavailable

    We are currently investigating issues with SCIMS/eVision - our teams are working to resolve this as soon as possible.

  • The issue with eVision/SCIMS is now resolved, if you are continuing to experience issues please contact the IT Service Desk - https://www.keele.ac.uk/it/contactus/ Thank you for your patience and we apologise for the inconvenience this issue has caused.

    • 30th July 2025

    No incidents reported

    29th July 2025

    No incidents reported