Some systems are experiencing issues

About This Site

https://www.keele.ac.uk/it/contactus/

Maintenance
8th July: CompSci lab machine service upgrade

IDS will be migrating the CompSci lab machine service to a new host system on Tuesday 8th July between 9am and 1pm. This work is being carried out to improve the security of the system and to support our digital transformation.

Keele People maintenance

Keele People will be unavailable between Friday 1st August at 7:00 PM, to Sunday 3rd August at 12:00 PM (Midday) whilst maintenance work takes place.

Colleagues will be unable to access the system during these times whilst our supplier completes the work.

Apologies for any inconvenience this causes.

Past Incidents

12th July 2025

No incidents reported

11th July 2025

No incidents reported

10th July 2025

Some users may be unable to access their mailbox using any connection methods

Microsoft has identified an issue affecting some users Keele IT Email access.

Users may be unable to access their mailboxes using any connection method. The issue is currently being looked into by Microsoft. You can monitor the status of this issue on the Microsoft Service Status page. https://portal.office.com/servicestatus/

  • Microsoft has now confirmed that the issue has been resolved.

    • 9th July 2025

    No incidents reported

    8th July 2025

    No incidents reported