Some systems are experiencing issues

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https://www.keele.ac.uk/it/contactus/

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Remote Connection Services

University Service Desk

Virtual Desktop Infrastructure (VDI)

Maintenance

KLE Maintenance

Our suppliers will be carrying out maintenance to the KLE from 13:00 on Friday 12th September to 01:00 on Saturday 13th September. During this time there could be times when the KLE is unavailable.

Past Incidents

12th July 2025

No incidents reported

11th July 2025

No incidents reported

10th July 2025

Some users may be unable to access their mailbox using any connection methods

Microsoft has identified an issue affecting some users Keele IT Email access.

Users may be unable to access their mailboxes using any connection method. The issue is currently being looked into by Microsoft. You can monitor the status of this issue on the Microsoft Service Status page. https://portal.office.com/servicestatus/

Microsoft has now confirmed that the issue has been resolved.

9th July 2025

No incidents reported

8th July 2025

No incidents reported