Some systems are experiencing issues

About This Site

https://www.keele.ac.uk/it/contactus/

University Network

Finance & HR

Learning & Student Systems

Printing

Library Systems

Email & Collaboration

Remote Connection Services

University Service Desk

Virtual Desktop Infrastructure (VDI)

Maintenance

8th July: CompSci lab machine service upgrade

IDS will be migrating the CompSci lab machine service to a new host system on Tuesday 8th July between 9am and 1pm. This work is being carried out to improve the security of the system and to support our digital transformation.

Past Incidents

13th May 2025

No incidents reported

12th May 2025

SPSS Licensing issues on Campus

We are currently working with our suppliers to resolve an issue with accessing SPSS on campus computers, students are still able to install SPSS on a personal device by going to selfservice.keele.ac.uk in a web browser and searching for SPSS to request SPSS for their personal device.

The issue with SPSS is now resolved, if you are continuing to experience issues please contact the IT Service Desk - https://www.keele.ac.uk/it/contactus/ Thank you for your patience and we apologise for the inconvenience this issue has caused.

11th May 2025

No incidents reported

10th May 2025

No incidents reported

9th May 2025

No incidents reported