Some systems are experiencing issues

About This Site

https://www.keele.ac.uk/it/contactus/

University Network

Finance & HR

Learning & Student Systems

Printing

Library Systems

Email & Collaboration

Remote Connection Services

University Service Desk

Virtual Desktop Infrastructure (VDI)

Maintenance

8th July: CompSci lab machine service upgrade

IDS will be migrating the CompSci lab machine service to a new host system on Tuesday 8th July between 9am and 1pm. This work is being carried out to improve the security of the system and to support our digital transformation.

Keele People maintenance

Keele People will be unavailable between Friday 1st August at 7:00 PM, to Sunday 3rd August at 12:00 PM (Midday) whilst maintenance work takes place.

Colleagues will be unable to access the system during these times whilst our supplier completes the work.

Apologies for any inconvenience this causes.

Past Incidents

9th March 2025

No incidents reported

8th March 2025

No incidents reported

7th March 2025

No incidents reported

6th March 2025

No incidents reported

5th March 2025

JupyterHub Issues accessing Jupyter Hub

We are currently investigating issues with Jupyter Hub - our teams are working to resolve this as soon as possible.

The issue with Jupyter Hub is now resolved, if you are continuing to experience issues please contact the IT Service Desk - https://www.keele.ac.uk/it/contactus/ Thank you for your patience and we apologise for the inconvenience this issue has caused.

Our Teams are continuing to work on resolving the issue with Jupyter Hub. We apologise for the inconvenience and thank you for your continued patience and understanding.