Some systems are experiencing issues

About This Site

https://www.keele.ac.uk/it/contactus/

Maintenance
Keele People maintenance

Keele People will be unavailable between Friday 1st August at 7:00 PM, to Sunday 3rd August at 12:00 PM (Midday) whilst maintenance work takes place.

Colleagues will be unable to access the system during these times whilst our supplier completes the work.

Apologies for any inconvenience this causes.

Scheduled maintenance - Alma & Library Search

Upcoming scheduled maintenance for Library Search, Rialto and Alma:

Estimated Start time: Saturday 2nd August 2025 23:00 BST Estimated End time: Saturday 2nd August 2025 23:59 BST

Past Incidents

16th August 2024

No incidents reported

15th August 2024

No incidents reported

14th August 2024

Keele People

We are currently investigating issues with Keele People - our teams are working to resolve this as soon as possible.

  • The issue with Keele People is now resolved, if you are continuing to experience issues please contact the IT Service Desk - https://www.keele.ac.uk/it/contactus/ Thank you for your patience and we apologise for the inconvenience this issue has caused.

    • 13th August 2024

    No incidents reported

    12th August 2024

    Nutanix Frame Issues initiating new sessions for Frame VDI system

    We're currently experiencing issues creating new user sessions on the Nutanix Frame VDI environment and investigation is underway. Existing user sessions seem to be unaffected.

  • The issue with Nutanix Frame is now resolved and the service is operational again. Apologies for the inconvenience.