Some systems are experiencing issues

About This Site

https://www.keele.ac.uk/it/contactus/

Maintenance
28th May: Internet upgrade preparation works

IDS will be preparing our internet systems for upgrades on Tuesday 28th May from 6am-8.30am. During this time, the service will not be fully resilient and should be considered at risk. Please contact the IT Service Desk if you have difficulties connecting to the internet after this upgrade window.

Past Incidents

27th April 2024

Network Connectivity Issues

We are currently investigating network connectivity issues on campus - teams are working to resolve this as soon as possible. Our apologies for any inconvenience caused. Please check back here for updates.

  • The network problems have now been resolved. We apologise for any inconvenience this may have caused. Should you continue to encounter issues, please restart your device and reconnect to the network.

  • Students should now be able to connect devices to eduroam. Should you continue to encounter issues connecting, please restart your device and reconnect to the eduroam network.

    We are continuing to work on fully restoring the network and will provide a further update when this is resolved.

  • Our Teams are continuing to work on resolving the network connectivity issues on campus, we will continue to provide updates on the status of this outage.

    • 26th April 2024

    No incidents reported

    25th April 2024

    No incidents reported

    24th April 2024

    No incidents reported

    23rd April 2024

    No incidents reported