Some systems are experiencing issues

About This Site

https://www.keele.ac.uk/it/contactus/

University Network

Finance & HR

Learning & Student Systems

Printing

Library Systems

Email & Collaboration

Remote Connection Services

University Service Desk

Virtual Desktop Infrastructure (VDI)

Maintenance

SITS Live Upgrade to version 10.9

SITS Live will be upgraded to version 10.9 on Wednesday 26th November. In order to prepare for the upgrade the system will be unavailable for staff and student use from 5:00pm on Tuesday 25th November. We will endeavour to make it available again from 9:00am on Thursday 27th November.

Past Incidents

15th March 2024

No incidents reported

14th March 2024

University Service Desk Tool Topdesk

We're experiencing issues with our TOPDesk service desk system - our suppliers have been notified and are working on resolving the issue.

The issue with Topdesk is now resolved and the system is available again. If you are still having any issues please contact the IT Service Desk.

13th March 2024

No incidents reported

12th March 2024

No incidents reported

11th March 2024

No incidents reported