Some systems are experiencing issues

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Operational

eVision/SCIMS

Major Outage

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Operational

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Operational

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Operational

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Operational

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Operational

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Operational

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Operational

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Operational

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SCIMS/eVision maintenance

The SCIMS/eVision system is being upgraded from 5pm on Tuesday 25th November, SCIMS, eVision, the Applicant Portal, the Agent Portal and the Online Application Form will be unavailable during the upgrade. We will endeavour to make systems available again from 9am on Thursday 27th November 2025.

Past Incidents

6th December 2023

No incidents reported

5th December 2023

No incidents reported

4th December 2023

Alma monthly statements not sent

Alma has failed to send out the normal monthly statement of current loans - users will instead have received a blank email. This is a known issue affecting multiple Alma systems around the world and Ex Libris are investigating. Your loans remain visible if you login to Library Search.

Update 05/12/23:- This has now been resolved and monthly statement has gone out to anyone with a loan.

3rd December 2023

No incidents reported

2nd December 2023

No incidents reported