Some systems are experiencing issues

About This Site

https://www.keele.ac.uk/it/contactus/

Maintenance
SCIMS/eVision maintenance

The SCIMS/eVision system is being upgraded from 5pm on Tuesday 25th November, SCIMS, eVision, the Applicant Portal, the Agent Portal and the Online Application Form will be unavailable during the upgrade. We will endeavour to make systems available again from 9am on Thursday 27th November 2025.

Past Incidents

27th October 2023

No incidents reported

26th October 2023

No incidents reported

25th October 2023

Keele Mobile App Keele App

Our suppliers are currently investigating an issue with the Keele Mobile App.

  • Our suppliers have now resolved the issue, if you are still having problems please contact the IT Service Desk.

  • Our suppliers have identified the issue and expect to resolve it shortly.

    • Attendance System Attendance Monitoring

    Our suppliers are currently investigating an issue with the Attendance Monitoring system.

  • Our suppliers have now resolved the issue, if you are still having problems please contact the IT Service Desk.

  • Our suppliers have identified the issue and expect to resolve it shortly.

    • Alma and library search currently down

    Alma and library search are currently down. Our suppliers are aware of the problem and working toward a fix.

  • Our suppliers have now resolved the issue, if you are still having problems please contact the IT Service Desk.

  • Our suppliers have identified the issue and expect to resolve it shortly.

    • Attendance System Attendance Monitoring performance issues

    Our suppliers are currently investigating performance issues with the attendance monitoring system.

  • There was an issue earlier today that caused performance issues with the attendance system that our suppliers have now resolved. You should now be able to check into your sessions using the Checkin Tile on the app.

    • 24th October 2023

    No incidents reported

    23rd October 2023

    No incidents reported