Some systems are experiencing issues

About This Site

https://www.keele.ac.uk/it/contactus/

Maintenance
Library Search maintenance

Upcoming scheduled maintenance for Library Search, Rialto and Alma:

Estimated Start time: Saturday 7th June 23:00 BST

Estimated End time: Saturday 7th June 00:00 BST

Past Incidents

23rd July 2023

No incidents reported

22nd July 2023

No incidents reported

21st July 2023

No incidents reported

20th July 2023

Phones Resolved: Service Desk phone line unavailable

The service desk phone is now available.

19th July 2023

No incidents reported

18th July 2023

Microsoft O365 Some users may be unable to send Exchange Online email
  • This issue should now be resolved.
  • From MS: "We’ve identified that a change to the free/busy infrastructure resulted in impact to the Exchange online mail flow infrastructure. We’re identifying a plan to mitigate impact and restore mail flow."
  • Affected users may receive the following error "503 5.5.1 bad sequence of commands"