Some systems are experiencing issues

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KLE - Blackboard

Operational

eVision/SCIMS

Major Outage

Training Portal

Operational

Keele Mobile App

Operational

Turnitin

Operational

Playback Lecture Capture

Operational

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Operational

Attendance System

Operational

My Keele Journey

Operational

Timetable

Operational

Printing

Library Systems

Email & Collaboration

Remote Connection Services

University Service Desk

Virtual Desktop Infrastructure (VDI)

Maintenance

SCIMS/eVision maintenance

The SCIMS/eVision system is being upgraded from 5pm on Tuesday 25th November, SCIMS, eVision, the Applicant Portal, the Agent Portal and the Online Application Form will be unavailable during the upgrade. We will endeavour to make systems available again from 9am on Thursday 27th November 2025.

Past Incidents

24th June 2023

No incidents reported

23rd June 2023

No incidents reported

22nd June 2023

No incidents reported

21st June 2023

No incidents reported

20th June 2023

No incidents reported

19th June 2023

Microsoft 365 services using Multi-Factor Authentication (MFA) Issue

Users may be unable to login to Microsoft 365 services using MFA. This issue is currently being looked into by Microsoft.

Microsoft are now reporting this issue is resolved.

Microsoft O365 Outlook on the Web - Shared Mailbox Issue

Users may be unable to view email message contents within shared archive mailbox search results in Outlook on the web. This issue is currently being looked into by Microsoft.