Some systems are experiencing issues

About This Site

https://www.keele.ac.uk/it/contactus/

University Network

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Remote Connection Services

University Service Desk

Virtual Desktop Infrastructure (VDI)

Stickied Incidents

12th May 2025

SPSS Licensing issues on Campus

We are currently working with our suppliers to resolve an issue with accessing SPSS on campus computers, students are still able to install SPSS on a personal device by going to selfservice.keele.ac.uk in a web browser and searching for SPSS to request SPSS for their personal device.

Past Incidents

14th April 2023

No incidents reported

13th April 2023

No incidents reported

12th April 2023

No incidents reported

11th April 2023

No incidents reported

10th April 2023

No incidents reported

9th April 2023

WiFi Campus Network

We are aware of a issue with connectivity from Campus - teams are working on a fix to this, with updates to follow here shortly.

Eduroam service should be returning to operational across Keele Campus, wired networks are underway for a return shortly.