Some systems are experiencing issues

About This Site

https://www.keele.ac.uk/it/contactus/

Stickied Incidents

12th May 2025

SPSS Licensing issues on Campus

We are currently working with our suppliers to resolve an issue with accessing SPSS on campus computers, students are still able to install SPSS on a personal device by going to selfservice.keele.ac.uk in a web browser and searching for SPSS to request SPSS for their personal device.

Past Incidents

6th October 2022

No incidents reported

5th October 2022

No incidents reported

4th October 2022

Phones IT Service Desk Phone line currently unavailable

We are currently experiencing problems with receiving incoming calls to the IT Service Desk. If you need to contact us please use Self Service by going to https://servicedesk.keele.ac.uk in a web browser or by email - it.service@keele.ac.uk

  • The IT Service Desk phone line - 01782 733838 is now available again.

    • Keele People Keele People Self Service unavailable

    We're currently experiencing issues with Keele People employee self service - our suppliers are currently investigating this.

  • We believe the issue is now resolved. If you are still having problems please contact the IT Service Desk.

    • 3rd October 2022

    No incidents reported

    2nd October 2022

    No incidents reported