Some systems are experiencing issues

About This Site

https://www.keele.ac.uk/it/contactus/

Maintenance
Library Search Rialto and Alma maintenance

Upcoming scheduled maintenance for Library Search, Rialto and Alma:

Estimated Start time: Saturday 13th December 2025 22:00 GMT

Estimated End time: Sunday 14th December 2025 00:00 GMT

Past Incidents

11th February 2022

No incidents reported

10th February 2022

CMS timeout issues

We are currently looking into ongoing issues with the CMS (Terminal 4), used for updating information on the Keele web pages and staff intranet. The system is experiencing intermittent issues with timing out on users.

  • We believe this problem is now fixed.

  • 9th February 2022

    No incidents reported

    8th February 2022

    Turnitin Turnitin Issues

    We are currently investigating an issue with Turnitin and will provide an update as soon as more information is available.

  • Turnitin has now resolved the issue. If you are still having problems accessing Turnitin please contact the IT Service Desk.

  • 7th February 2022

    No incidents reported