Upcoming scheduled maintenance for Library Search, Rialto and Alma:
Estimated Start time: Saturday 6th December 2025 22:00 GMT
Estimated End time: Saturday 6th December 2025 23:00 GMT
Past Incidents
23rd August 2021
No incidents reported
22nd August 2021
No incidents reported
21st August 2021
No incidents reported
20th August 2021
TOPDesk
We're experiencing issues with our TOPDesk service desk system - the suppliers have been notified and working on a fix.
Normal services have resumed.
TOPDesk is still down this morning, our supplier is investigating and we will update shortly. Apologies for the inconvenience.
VPN ServicesVPN connections issues
We are currently experiencing connection issues with the VPN.
We are working to resolve these issues as soon as possible and apologise for any inconvenience this is causing our colleagues.
Normal service has resumed.
We have been informed that Sky appears to have now resolved the problem.
We are aware this is affecting Sky Broadband due to a network fault their end. Please keep an eye on the status dashboard for updates.
