Some systems are experiencing issues

About This Site

https://www.keele.ac.uk/it/contactus/

Maintenance
8th July: CompSci lab machine service upgrade

IDS will be migrating the CompSci lab machine service to a new host system on Tuesday 8th July between 9am and 1pm. This work is being carried out to improve the security of the system and to support our digital transformation.

Keele People maintenance

Keele People will be unavailable between Friday 1st August at 7:00 PM, to Sunday 3rd August at 12:00 PM (Midday) whilst maintenance work takes place.

Colleagues will be unable to access the system during these times whilst our supplier completes the work.

Apologies for any inconvenience this causes.

Past Incidents

25th January 2021

KLE - Blackboard PebblePad

We experiencing issues with Keele users logging into PebblePad direct - we are currently investigating. Please log into PebblePad via the KLE for the time being.

  • These issues have now been resolved.

  • PebblePad is currently unavailable while work to repair a fault is ongoing.

    Information & Digital Services and KIITE are working with the supplier this morning (26 January) to rectify account management issues.

    We apologise for any inconvenience caused and will reinstate access as soon as possible.

    • 24th January 2021

    No incidents reported

    23rd January 2021

    No incidents reported

    22nd January 2021

    No incidents reported

    21st January 2021

    No incidents reported

    20th January 2021

    KLE - Blackboard Issues accessing KLE

    Some users are having issues accessing the KLE this morning.

    We are currently investigating this and will work to resolve problems asap.

    Apologies for any inconvenience this is causing.

  • The Blackboard system is now stable and operational - we are identifying the fault which caused this out.