Some systems are experiencing issues

About This Site

https://www.keele.ac.uk/it/contactus/

Maintenance
Library Search maintenance

Upcoming scheduled maintenance for Library Search, Rialto and Alma:

Estimated Start time: Saturday 5th July 23:00 BST

Estimated End time: Saturday 5th July 23:59 BST

8th July: CompSci lab machine service upgrade

IDS will be migrating the CompSci lab machine service to a new host system on Tuesday 8th July between 9am and 1pm. This work is being carried out to improve the security of the system and to support our digital transformation.

Past Incidents

5th November 2020

Turnitin Turnitin service disruption

Turnitin have provided the following service alert:

We’ve run into some issues.

Turnitin.com, TurnitinUK.com, iThenticate, SimCheck, Similarity and Originality are currently experiencing an unexpected service disruption.

During this time, you may find that Similarity Reports are not generating.

Those accessing these services via an integration may also be impacted.

  • Turnitin have provided the following update:

    Turnitin.com, Turnitinuk.com, iThenticate, SimCheck, Similarity and Originality, are currently experiencing an unexpected service degradation. We believe we have resolved the issue, and we are continuing to monitor the situation.

    Users will still continue to experience slow report generation during this time, while we process the backlog of submissions.

  • 4th November 2020

    No incidents reported

    3rd November 2020

    No incidents reported

    2nd November 2020

    No incidents reported

    1st November 2020

    No incidents reported