Some systems are experiencing issues

About This Site

https://www.keele.ac.uk/it/contactus/

University Network

WiFi

Operational

Wired Network Connectivity

Operational

RSUH Network

Operational

Phones

Partial Outage

CTU Network

Operational

Managed Desktops

Operational

Filestores

Operational

Finance & HR

Learning & Student Systems

Printing

Library Systems

Email & Collaboration

Remote Connection Services

University Service Desk

Virtual Desktop Infrastructure (VDI)

Stickied Incidents

18th July 2025

Phones Disruption to campus Phone lines

Following essential works to consolidate the University's telephone providers our teams continue to work with our suppliers to restore all university phone numbers.

We apologize for the inconvenience and thank you for your continued patience and understanding.

Maintenance

8th July: CompSci lab machine service upgrade

IDS will be migrating the CompSci lab machine service to a new host system on Tuesday 8th July between 9am and 1pm. This work is being carried out to improve the security of the system and to support our digital transformation.

Past Incidents

27th October 2020

Microsoft O365 Intermittent issues with Microsoft Stream

We've had a number of reports from colleagues about issues they are experiencing with Microsoft Stream.

These issues appear to be intermittent rather than widespread, but we are waiting for more information from Microsoft about them.

Apologies for any inconvenience this is causing.

These issues have now been resolved

26th October 2020

No incidents reported

25th October 2020

No incidents reported

24th October 2020

No incidents reported

23rd October 2020

No incidents reported