Some systems are experiencing issues

About This Site

https://www.keele.ac.uk/it/contactus/

Maintenance
23-29 April: Parabilis downtime

In order to update Parabilis with new finance codes, the system will be taken offline between the end of play on Tuesday 23rd April and Monday 29th April.

You will be unable to create any new baskets on Parabilis after 5pm on Tuesday 23rd April. The system will be available again for new baskets to be raised from Monday 29th April, and baskets should then be raised using new finance codes (see link below). Any baskets raised using old codes will be rejected.

View new finance codes - https://ssrs.kis.keele.ac.uk/Reports/report/Financial%20Reports/Bluqube%20Finance%20Codes

Invoices will need to be fully processed and receipted by the end of play on Friday 19th April to be paid w/c 22nd April. Any invoices approved after this date will not be paid until after the system upgrade is complete. You may continue to use Oracle Green Screens to raise sales invoices until 23rd April. Sales invoices should then be raised in BluQube from Monday 29th April when the system is launched. Invoices can be raised in BluQube by trained staff in your area or by your management accountants.

Library Search and Alma Maintenance

Library Search and Alma will be unavailable for routine maintenance on Saturday 4th May 2024 between 11pm and Midnight.

Past Incidents

20th October 2020

Turnitin Turnitin.com and Turnitinuk.com inaccessible

Users accessing turnitin.com or turnitinuk.com may not be able to access these services, Turnitin are investigating.

  • Turnitin are now reporting the problem is now fully resolved, if you are still having problems please contact the IT service Desk:

    Due to an unexpected service outage, Turnitin, TurnitinUK and integrations users may have not been able to access the service, experienced slowness and extended report generation times. We are pleased to advise that service has been restored.

    We encountered a disruption between the following times:

    PDT Oct 20 06:40 - Oct 20 10:30 BST Oct 20 14:40 - Oct 20 18:30 AEDT Oct 21 00:40 - Oct 21 04:30

    Please accept our apologies if you were impacted by today’s disruption.

  • Turnitin believe the main issue affecting users logging into the service has been resolved. Users may experience slowness while using the service as the system recovers. Please accept our apologies for any inconvenience caused.

  • 19th October 2020

    No incidents reported

    18th October 2020

    No incidents reported

    17th October 2020

    No incidents reported

    16th October 2020

    No incidents reported