Some systems are experiencing issues

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University Network

Finance & HR

Learning & Student Systems

Printing

Library Systems

Email & Collaboration

Remote Connection Services

University Service Desk

Virtual Desktop Infrastructure (VDI)

Maintenance

KLE Maintenance

Our suppliers will be carrying out maintenance to the KLE from 13:00 on Friday 12th September to 01:00 on Saturday 13th September. During this time there could be times when the KLE is unavailable.

Past Incidents

22nd August 2020

No incidents reported

21st August 2020

No incidents reported

20th August 2020

G-Suite Performance Issues

Google has reported issues with the following parts of G-Suite, which are affecting some Keele users:

Sending emails in Gmail
Recording meetings in Google Meet
Creating files in Google Drive
Posting messages in Google Hangouts
Adding new pages to Google Sites
Google Keep
Voice-mail issues

Google is now reporting these issues have been resolved.

Google are reporting that the Gmail service has already been restored for some users, and they expect a resolution for all users in the near future. Please note this time frame is an estimate and may change.

19th August 2020

No incidents reported

18th August 2020

No incidents reported