Some systems are experiencing issues

About This Site

https://www.keele.ac.uk/it/contactus/

Maintenance
Essential networks maintenance

On Saturday 11th May between 8am and 10am Information and Digital Services will be carrying out essential maintenance work on our networks. During this upgrade period, the Visitor WiFi registration portal and the Magnet portal should be considered at risk.

Access to eduroam and all other network services should operate as normal during this upgrade. If you have difficulty accessing the network or the portals following this work, please contact the IT Service Desk by emailing it.service@keele.ac.uk

Past Incidents

20th August 2020

G-Suite Performance Issues

Google has reported issues with the following parts of G-Suite, which are affecting some Keele users:

  • Sending emails in Gmail
  • Recording meetings in Google Meet
  • Creating files in Google Drive
  • Posting messages in Google Hangouts
  • Adding new pages to Google Sites
  • Google Keep
  • Voice-mail issues

  • Google is now reporting these issues have been resolved.

  • Google are reporting that the Gmail service has already been restored for some users, and they expect a resolution for all users in the near future. Please note this time frame is an estimate and may change.

    • 19th August 2020

    No incidents reported

    18th August 2020

    No incidents reported

    17th August 2020

    No incidents reported

    16th August 2020

    No incidents reported