Some systems are experiencing issues

About This Site

https://www.keele.ac.uk/it/contactus/

Maintenance
8th July: CompSci lab machine service upgrade

IDS will be migrating the CompSci lab machine service to a new host system on Tuesday 8th July between 9am and 1pm. This work is being carried out to improve the security of the system and to support our digital transformation.

Past Incidents

15th May 2020

No incidents reported

14th May 2020

No incidents reported

13th May 2020

Phones Issues with inbound Calls

10:35 We are currently experiencing issues with inbound calls to University numbers not connecting through. We are working with our supplier to get this fixed as soon as possible.

  • 13:10 - These issues are now resolved and incoming calls to the University are connecting.

    Thank you for bearing with us while we worked to resolve issues.

  • 12:20 - We are continuing to work with our supplier to rectify issues with inbound calls.

    The following numbers will work:

    Campus Security - 01782 968755 Admissions - 01782 968757 IT Service Desk - 01782 968759

  • 12th May 2020

    No incidents reported

    11th May 2020

    No incidents reported