Some systems are experiencing issues

About This Site

https://www.keele.ac.uk/it/contactus/

Maintenance
8th July: CompSci lab machine service upgrade

IDS will be migrating the CompSci lab machine service to a new host system on Tuesday 8th July between 9am and 1pm. This work is being carried out to improve the security of the system and to support our digital transformation.

Past Incidents

10th April 2020

No incidents reported

9th April 2020

WiFi Problems connecting to Eduroam WiFi

We are currently investigating issues with users unable to connect to Eduroam.

  • This should now be resolved - if you experience any further issues connecting to Eduroam please contact the IT Service Desk.

    • 8th April 2020

    No incidents reported

    7th April 2020

    No incidents reported

    6th April 2020

    VPN Services Issues with Keele VPN

    We are currently experiencing issues with our AnyConnect VPN. Users experiencing issues are advised to use vpn.keele.ac.uk instead. Details of how to change VPN are on this webpage - https://keeleacuk.sharepoint.com/sites/IDSEmergencyGuidance/SitePages/Virtual-Private-Network-(VPN).aspx

    You can also connect to many University systems and services remotely using the Keele App Proxy. Details of how to connect to this are here - https://keeleacuk.sharepoint.com/sites/IDSEmergencyGuidance/SitePages/Keele-App-Proxy.aspx

  • The issues we were having with the VPN have now been resolved.