Some systems are experiencing issues

About This Site

https://www.keele.ac.uk/it/contactus/

Maintenance
8th July: CompSci lab machine service upgrade

IDS will be migrating the CompSci lab machine service to a new host system on Tuesday 8th July between 9am and 1pm. This work is being carried out to improve the security of the system and to support our digital transformation.

Past Incidents

6th April 2020

VPN Services Issues with Keele VPN

We are currently experiencing issues with our AnyConnect VPN. Users experiencing issues are advised to use vpn.keele.ac.uk instead. Details of how to change VPN are on this webpage - https://keeleacuk.sharepoint.com/sites/IDSEmergencyGuidance/SitePages/Virtual-Private-Network-(VPN).aspx

You can also connect to many University systems and services remotely using the Keele App Proxy. Details of how to connect to this are here - https://keeleacuk.sharepoint.com/sites/IDSEmergencyGuidance/SitePages/Keele-App-Proxy.aspx

  • The issues we were having with the VPN have now been resolved.

    • 5th April 2020

    No incidents reported

    4th April 2020

    No incidents reported

    3rd April 2020

    No incidents reported

    2nd April 2020

    VPN Services Issues with Keele VPN

    We are currently experiencing issues with our AnyConnect VPN. Users experiencing issues are advised to use vpn.keele.ac.uk instead. Details of how to change VPN are on this webpage - https://keeleacuk.sharepoint.com/sites/IDSEmergencyGuidance/SitePages/Virtual-Private-Network-(VPN).aspx

    You can also connect to many University systems and services remotely using the Keele App Proxy. Details of how to connect to this are here - https://keeleacuk.sharepoint.com/sites/IDSEmergencyGuidance/SitePages/Keele-App-Proxy.aspx

  • The issues we were having with the VPN have now been resolved. Please continue to connect in the usual way if you need to use the VPN.

    • Keele People Keele People unavailable

    Keele People is currently unavailable due to a system error from the provider. We are working with our provider to find a resolution, but have had to take the system offline while the work is carried out.

    Apologies for any inconvenience this is causing.

  • We are continuing work to rectify issues with Keele People. Some colleagues may still be unable to access the system.