Some systems are experiencing issues

About This Site

https://www.keele.ac.uk/it/contactus/

Maintenance
8th July: CompSci lab machine service upgrade

IDS will be migrating the CompSci lab machine service to a new host system on Tuesday 8th July between 9am and 1pm. This work is being carried out to improve the security of the system and to support our digital transformation.

Past Incidents

12th March 2020

No incidents reported

11th March 2020

No incidents reported

10th March 2020

No incidents reported

9th March 2020

Microsoft O365 [TM205942] Can't open files in Microsoft Teams

Microsoft have made us aware that some users may be unable to open specific files from within Microsoft Teams. This issue is limited to opening Microsoft Word, Excel and PowerPoint files.

Current status: We're analyzing diagnostic data to determine the source of the issue.

Scope of impact: Impact is specific to any user attempting to open Microsoft Word, Excel and PowerPoint files.

  • Microsoft have confirmed that this issue is now resolved.

    • 8th March 2020

    No incidents reported