Some systems are experiencing issues

About This Site

https://www.keele.ac.uk/it/contactus/

Maintenance
Library Search maintenance

Upcoming scheduled maintenance for Library Search, Rialto and Alma:

Estimated Start time: Saturday 7th June 23:00 BST

Estimated End time: Saturday 7th June 00:00 BST

Past Incidents

9th March 2020

Microsoft O365 [TM205942] Can't open files in Microsoft Teams

Microsoft have made us aware that some users may be unable to open specific files from within Microsoft Teams. This issue is limited to opening Microsoft Word, Excel and PowerPoint files.

Current status: We're analyzing diagnostic data to determine the source of the issue.

Scope of impact: Impact is specific to any user attempting to open Microsoft Word, Excel and PowerPoint files.

  • Microsoft have confirmed that this issue is now resolved.

    • 8th March 2020

    No incidents reported

    7th March 2020

    No incidents reported

    6th March 2020

    No incidents reported

    5th March 2020

    No incidents reported

    4th March 2020

    Slow PC / FIleshare access for some departments

    Managed desktop access / Filestore access is slow this morning for some departments. This is due to a server backup taking longer than expected to complete.

  • This issue is now resolved