Microsoft O365Some users may not see auto-complete suggestions when searching in Outlook on the web
Users may not see auto-complete suggestions when searching in Outlook on the web. Users may also not see expected results when searching with keywords. As a workaround, suggestions are working on the Outlook mobile application.
Please await further updates from Microsoft for an overall solution.
From Microsoft: "A recent service update contained a code regression that caused impact.
We've confirmed after testing and monitoring with a subset of affected users that the impact is remediated."
1st October 2025
Issue with FMHS timetables displaying up to date timetables on MyTimetable.keele.ac.uk
There is currently an issue with FMHS timetables displaying up to date timetables on mytimetable.keele.ac.uk. Your timetable on the Keele App remains correct and up-to-date, we have raised the issue with our supplier but in the meantime please use the Keele App as a reliable source of timetable data.
The issue with the FMHS timetables has now been resolved.
Maintenance
Library Search Rialto and Alma maintenance
Upcoming scheduled maintenance for Library Search, Rialto and Alma:
Estimated Start time: Saturday 1st November 2025 22:00 GMT
Estimated End time: Saturday 1st November 2025 23:00 GMT
Past Incidents
29th January 2020
No incidents reported
28th January 2020
No incidents reported
27th January 2020
VPN ServicesVPN Issues
There is currently an issue with VPN services - we are currently investigating.
The issue with the VPN service is now resolved, if you are still having issues connecting please contact the IT Service Desk.
26th January 2020
No incidents reported
25th January 2020
No incidents reported
24th January 2020
Microsoft O365Microsoft Teams
Some users may experience issues with the activity feed notifications on Microsoft Teams, this has been flagged to Microsoft and hopefully will be resolved soon for all users.
