Upcoming scheduled maintenance for Library Search, Rialto and Alma:
Estimated Start time: Saturday 2nd May 2026 11:00pm BST
Estimated End time: Sunday 3rd May 2026 02:00am BST
Past Incidents
20th October 2025
PhonesIT Service Desk Call Centre unavailable
We are currently investigating issues with the IT Service Desk call centre - our teams are working to resolve this as soon as possible.
You can still contact us by Self Service, email and Live Chat - https://www.keele.ac.uk/it/contactus/
The issue with the IT Service Desk Call Centre is now resolved. Thank you for your patience and we apologise for the inconvenience this issue has caused.
eVision/SCIMSSCIMS login issues
We are currently investigating issues with SCIMS - our teams are working to resolve this as soon as possible.
The issue with SCIMS is now resolved, if you are continuing to experience issues please contact the IT Service Desk - https://www.keele.ac.uk/it/contactus/ Thank you for your patience and we apologise for the inconvenience this issue has caused.
