Upcoming scheduled maintenance for Library Search, Rialto and Alma:
Estimated Start time: Saturday 27th December 2025 22:00 GMT
Estimated End time: Sunday 28th December 2025 00:00 GMT
Past Incidents
20th October 2025
PhonesIT Service Desk Call Centre unavailable
We are currently investigating issues with the IT Service Desk call centre - our teams are working to resolve this as soon as possible.
You can still contact us by Self Service, email and Live Chat - https://www.keele.ac.uk/it/contactus/
The issue with the IT Service Desk Call Centre is now resolved. Thank you for your patience and we apologise for the inconvenience this issue has caused.
eVision/SCIMSSCIMS login issues
We are currently investigating issues with SCIMS - our teams are working to resolve this as soon as possible.
The issue with SCIMS is now resolved, if you are continuing to experience issues please contact the IT Service Desk - https://www.keele.ac.uk/it/contactus/ Thank you for your patience and we apologise for the inconvenience this issue has caused.
