Some systems are experiencing issues

About This Site

https://www.keele.ac.uk/it/contactus/

University Network

Finance & HR

Learning & Student Systems

Printing

Library Systems

Email & Collaboration

Remote Connection Services

University Service Desk

Virtual Desktop Infrastructure (VDI)

Maintenance

Library Search, Rialto and Alma Maintenance

Upcoming scheduled maintenance for Library Search, Rialto and Alma:

Estimated Start time: Saturday 3rd October 11:00pm BST Estimated End time: Sunday 4th October 12:59pm BST

REDCap OCCUR and Live down for essential maintenance

We are performing essential maintenance on the OCCUR and LIVE instances of REDCAp. We apologise for the inconvenience.

Past Incidents

10th October 2025

No incidents reported

9th October 2025

No incidents reported

8th October 2025

e-procurement eProcurement system unavailable

Our suppliers are currently investigating issues with the e-procurement system.

7th October 2025

No incidents reported

6th October 2025

Library Catalog System Performance issues with Library System/Library Search

We are currently investigating issues with the Library system including Library Search - our suppliers are working to resolve this as soon as possible.

The issue with the Library system/Library search is now resolved, if you are continuing to experience issues please contact the IT Service Desk - https://www.keele.ac.uk/it/contactus/ Thank you for your patience and we apologise for the inconvenience this issue has caused.