Some systems are experiencing issues

About This Site

https://www.keele.ac.uk/it/contactus/

Maintenance
12th March: WiFi maintenance works

On 12th March at 4am Information & Digital Services will be patching our Wi-Fi network. This work is being carried out to secure and upgrade the Wi-Fi network. 

Work will be carried out to WiFi on campus and at Keele in Town. During this time you might notice some performance degradation but it will not be a full outage. Information & Digital Services apologise for any inconvenience this may cause.  

Past Incidents

2nd August 2025

No incidents reported

1st August 2025

No incidents reported

31st July 2025

Reporting Tools SSRS currently unavailable

We are currently investigating issues with SSRS - our teams are working to resolve this as soon as possible.

  • The issue with SSRS is now resolved, if you are continuing to experience issues please contact the IT Service Desk - https://www.keele.ac.uk/it/contactus/ Thank you for your patience and we apologise for the inconvenience this issue has caused.

    • Keele People Keele People currently unavailable.

    We are currently investigating issues with Keele People - our teams are working to resolve this as soon as possible.

  • The issue with Keele People is now resolved, if you are continuing to experience issues please contact the IT Service Desk - https://www.keele.ac.uk/it/contactus/ Thank you for your patience and we apologise for the inconvenience this issue has caused.

    • eVision/SCIMS SCIMS/eVision currently unavailable

    We are currently investigating issues with SCIMS/eVision - our teams are working to resolve this as soon as possible.

  • The issue with eVision/SCIMS is now resolved, if you are continuing to experience issues please contact the IT Service Desk - https://www.keele.ac.uk/it/contactus/ Thank you for your patience and we apologise for the inconvenience this issue has caused.

    • 30th July 2025

    No incidents reported

    29th July 2025

    No incidents reported