Some systems are experiencing issues

About This Site

https://www.keele.ac.uk/it/contactus/

Maintenance
12th March: WiFi maintenance works

On 12th March at 4am Information & Digital Services will be patching our Wi-Fi network. This work is being carried out to secure and upgrade the Wi-Fi network. 

Work will be carried out to WiFi on campus and at Keele in Town. During this time you might notice some performance degradation but it will not be a full outage. Information & Digital Services apologise for any inconvenience this may cause.  

Past Incidents

23rd July 2025

No incidents reported

22nd July 2025

No incidents reported

21st July 2025

VPN Services VPN unavailable

We are currently investigating issues with the VPN - our teams are working to resolve this as soon as possible.

  • The issue with the VPN is now resolved, if you are continuing to experience issues please contact the IT Service Desk - https://www.keele.ac.uk/it/contactus/ Thank you for your patience and we apologise for the inconvenience this issue has caused.

    • 20th July 2025

    No incidents reported

    19th July 2025

    No incidents reported

    18th July 2025

    Phones Disruption to campus Phone lines

    Following essential works to consolidate the University's telephone providers our teams continue to work with our suppliers to restore all university phone numbers.

    We apologize for the inconvenience and thank you for your continued patience and understanding.

  • Our Teams have now completed the work to restore university phone numbers. Thank you for your patience and we apologise for the inconvenience this issue has caused.