Some systems are experiencing issues

About This Site

https://www.keele.ac.uk/it/contactus/

University Network

Finance & HR

Learning & Student Systems

KLE - Blackboard

Operational

eVision/SCIMS

Operational

Training Portal

Operational

Keele Mobile App

Operational

Turnitin

Operational

Playback Lecture Capture

Operational

JupyterHub

Major Outage

Attendance System

Operational

My Keele Journey

Operational

Timetable

Operational

Printing

Library Systems

Email & Collaboration

Remote Connection Services

University Service Desk

Virtual Desktop Infrastructure (VDI)

Maintenance

Library Search Rialto and Alma maintenance

Upcoming scheduled maintenance for Library Search, Rialto and Alma:

Estimated Start time: Saturday 13th December 2025 22:00 GMT

Estimated End time: Sunday 14th December 2025 00:00 GMT

Past Incidents

26th July 2024

Turnitin Invalid or missing state error message when accessing Turnitin

We are currently investigating issues some users are having when accessing Turnitin on different web browsers such as Safari, the issue appears to be caused by an update to browser security and privacy settings. If you receive this error when trying to access Turnitin please use a different web browser such as Google Chrome or Microsoft Edge. If you are still having problems after trying alternative web browsers please contact the IT Service Desk so we can assist you further - https://www.keele.ac.uk/it/contactus/

25th July 2024

No incidents reported

24th July 2024

Reporting Tools Tableau issues

We are currently investigating issues with Tableau - our teams are working to resolve this as soon as possible.

The issue with Tableau is now resolved, if you are continuing to experience issues please contact the IT Service Desk - https://www.keele.ac.uk/it/contactus/ Thank you for your patience and we apologise for any inconvenience this issue has caused.

23rd July 2024

No incidents reported

22nd July 2024

No incidents reported