Some systems are experiencing issues

About This Site

https://www.keele.ac.uk/it/contactus/

Stickied Incidents

9th April 2026

WiFi Intermittent connection issues with eduroam

We are currently investigating intermittent issues with connecting to eduroam - our teams are working to resolve this as soon as possible.

Maintenance
Library Search maintenance

Upcoming scheduled maintenance for Library Search, Rialto and Alma:

Estimated Start time: Saturday 11th April 2026 11:00pm BST

Estimated End time: Sunday 12th April 2026 01:00am BST

Past Incidents

25th August 2023

No incidents reported

24th August 2023

No incidents reported

23rd August 2023

No incidents reported

22nd August 2023

eVision/SCIMS SCIMS/eVision unavailable

We are currently investigating issues with SCIMS/eVision.

  • We are continuing to investigate intermittent issues with SCIMS and eVision.

  • 21st August 2023

    Finance System

    We are currently investigating an issue with University Finance Systems. We will provide an update as soon as possible when information is available.

  • The issue with the finance systems has now been resolved. If you are still having issues please let the IT Service Desk know.