Some systems are experiencing issues

About This Site

https://www.keele.ac.uk/it/contactus/

University Network

Finance & HR

Learning & Student Systems

KLE - Blackboard

Operational

eVision/SCIMS

Operational

Training Portal

Operational

Keele Mobile App

Operational

Turnitin

Operational

Playback Lecture Capture

Operational

JupyterHub

Operational

Attendance System

Operational

My Keele Journey

Major Outage

Timetable

Operational

Printing

Library Systems

Email & Collaboration

Remote Connection Services

University Service Desk

Virtual Desktop Infrastructure (VDI)

Maintenance

Library Search Rialto and Alma maintenance

Upcoming scheduled maintenance for Library Search, Rialto and Alma:

Estimated Start time: Saturday 27th December 2025 22:00 GMT

Estimated End time: Sunday 28th December 2025 00:00 GMT

12th March: WiFi maintenance works

On 12th March at 4am Information & Digital Services will be patching our Wi-Fi network. This work is being carried out to secure and upgrade the Wi-Fi network. 

Work will be carried out to WiFi on campus and at Keele in Town. During this time you might notice some performance degradation but it will not be a full outage. Information & Digital Services apologise for any inconvenience this may cause.  

Past Incidents

22nd February 2023

Network Connectivity Issues

We are currently investigating network connectivity issues between Keele Campus and external services - teams are working to resolve this as soon as possible. Our apologies for any inconvenience caused. Please check back here for updates.

The issue has been identified and resolved. Apologies for any inconvenience caused. If you are still experiencing issues please contact our IT Service Desk.

21st February 2023

No incidents reported

20th February 2023

No incidents reported

19th February 2023

No incidents reported

18th February 2023

No incidents reported