Some systems are experiencing issues

About This Site

https://www.keele.ac.uk/it/contactus/

Stickied Incidents

9th April 2026

WiFi Intermittent connection issues with eduroam

We are currently investigating intermittent issues with connecting to eduroam - our teams are working to resolve this as soon as possible.

Maintenance
Library Search maintenance

Upcoming scheduled maintenance for Library Search, Rialto and Alma:

Estimated Start time: Saturday 11th April 2026 11:00pm BST

Estimated End time: Sunday 12th April 2026 01:00am BST

Past Incidents

6th December 2022

No incidents reported

5th December 2022

No incidents reported

4th December 2022

No incidents reported

3rd December 2022

No incidents reported

2nd December 2022

University Service Desk Tool Topdesk

We're experiencing issues with our TOPdesk service desk system - our suppliers are currently investigating this.

  • We believe the issue with Topdesk is now fully resolved. Apologies for any inconvenience caused.