Some systems are experiencing issues

About This Site

https://www.keele.ac.uk/it/contactus/

University Network

WiFi

Partial Outage

Wired Network Connectivity

Operational

RSUH Network

Operational

Phones

Operational

CTU Network

Operational

Managed Desktops

Operational

Filestores

Operational

Finance & HR

Learning & Student Systems

Printing

Library Systems

Email & Collaboration

Remote Connection Services

University Service Desk

Virtual Desktop Infrastructure (VDI)

Stickied Incidents

9th April 2026

WiFi Intermittent connection issues with eduroam

We are currently investigating intermittent issues with connecting to eduroam - our teams are working to resolve this as soon as possible.

Maintenance

Library Search maintenance

Upcoming scheduled maintenance for Library Search, Rialto and Alma:

Estimated Start time: Saturday 11th April 2026 11:00pm BST

Estimated End time: Sunday 12th April 2026 01:00am BST

Past Incidents

12th September 2022

No incidents reported

11th September 2022

No incidents reported

10th September 2022

No incidents reported

9th September 2022

No incidents reported

8th September 2022

Keele People Keele People

We're currently experiencing issues with Keele People - our suppliers are currently investigating this.

We believe the issue is now resolved.

If you are still having problems please contact the IT Service Desk.

Our supplier has identified the root cause of the service outage and is working to resolve the problem. Service is expected to be restored later today.

We're currently experiencing issues with Keele People again - our suppliers are continuing to work on resolving this.

We believe the issue is now resolved. If you are still having problems please contact the IT Service Desk.