Some systems are experiencing issues

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Library Search Rialto and Alma maintenance

Upcoming scheduled maintenance for Library Search, Rialto and Alma:

Estimated Start time: Saturday 13th December 2025 22:00 GMT

Estimated End time: Sunday 14th December 2025 00:00 GMT

Past Incidents

23rd November 2021

No incidents reported

22nd November 2021

No incidents reported

21st November 2021

No incidents reported

20th November 2021

No incidents reported

19th November 2021

Managed Desktops Managed Desktop Login Issues

We are receiving reports that some users are unable to login to their managed desktops and see a black screen with white cursor.

We are currently investigating this issue and will provide an update as soon as more information is available.

We have now identified and resolved this issue. Some computers were unable to boot to their operating system due to a configuration change made within one of our management systems. This change has been rolled back and computers have now started to boot correctly.

If your computer is still showing a black screen, please restart it before contacting the IT Service Desk for further assistance.