Some systems are experiencing issues

About This Site

https://www.keele.ac.uk/it/contactus/

Maintenance
12th March: WiFi maintenance works

On 12th March at 4am Information & Digital Services will be patching our Wi-Fi network. This work is being carried out to secure and upgrade the Wi-Fi network. 

Work will be carried out to WiFi on campus and at Keele in Town. During this time you might notice some performance degradation but it will not be a full outage. Information & Digital Services apologise for any inconvenience this may cause.  

Past Incidents

12th June 2021

No incidents reported

11th June 2021

No incidents reported

10th June 2021

No incidents reported

9th June 2021

No incidents reported

8th June 2021

Turnitin Turnitin unavailable

Turnitin is currently unavailable - the supplier are working to resolve the issues with the system. Apologies for any inconvenience this is causing for our users.

  • Update 12:57 - Keele users are seeing a return to service

  • Update 12:25 - Turnitin have confirmed that users will see a return to service shortly.

  • Update 12:04 - It's believed this issue is as a result of issues with the content distribution network, fastly, which has also caused outages on major websites including gov.uk.

    Fastly has reported it has applied a fix which should mean a return to service shortly.