Some systems are experiencing issues

About This Site

https://www.keele.ac.uk/it/contactus/

Maintenance
Essential networks maintenance

On Saturday 11th May between 8am and 10am Information and Digital Services will be carrying out essential maintenance work on our networks. During this upgrade period, the Visitor WiFi registration portal and the Magnet portal should be considered at risk.

Access to eduroam and all other network services should operate as normal during this upgrade. If you have difficulty accessing the network or the portals following this work, please contact the IT Service Desk by emailing it.service@keele.ac.uk

Past Incidents

6th June 2021

No incidents reported

5th June 2021

No incidents reported

4th June 2021

No incidents reported

3rd June 2021

uPay app unavailable

We are receiving reports of issues accessing the uPay app, which is used on campus for ordering food and drink and for topping up your Keele Card.

We are working to get these issues resolved as soon as possible and apologise for any inconvenience this is causing.

  • 9.45pm 03/06/2020 - These issues have now been resolved.

    • 2nd June 2021

    No incidents reported

    1st June 2021

    Maillists Mailman Lists

    We're seeing issues with the old Mailman Maillists system - we're identifying the issue and hoping to resolve soon.

  • These issues are now resolved