Upcoming scheduled maintenance for Library Search, Rialto and Alma:
Estimated Start time: Saturday 27th December 2025 22:00 GMT
Estimated End time: Sunday 28th December 2025 00:00 GMT
Past Incidents
14th April 2021
uPay login issues
We have received reports that some users are experiencing issues accessing uPay.
This means that users may have trouble paying for items using their Keele Cards or adding money via the app.
We hope this issue will be resolved soon and apologise for any inconvenience caused.
This issue should now be resolved - if you are still experiencing issues, please try restarting your device, and if you continue having issues after this point, please contact the IT Service Desk by emailing it.service@keele.ac.uk
