Some systems are experiencing issues

About This Site

https://www.keele.ac.uk/it/contactus/

Maintenance
Library Search maintenance

Upcoming scheduled maintenance for Library Search, Rialto and Alma:

Estimated Start time: Saturday 2nd May 2026 11:00pm BST

Estimated End time: Sunday 3rd May 2026 02:00am BST

Past Incidents

9th March 2021

uPay system unavailable

uPay, the system used when for topping up and purchasing items using your Keele Card, is currently unavailable.

Students have reported being unable to log-in to the system. Users will be unable to top up cards or use the order ahead function to order items while the system is unavailable.

Our provider, Uniware, are investigating this issue and hope to have the system back online shortly.

  • The uPay system should now be available again.

  • 8th March 2021

    No incidents reported

    7th March 2021

    No incidents reported

    6th March 2021

    No incidents reported

    5th March 2021

    No incidents reported