Some systems are experiencing issues

About This Site

https://www.keele.ac.uk/it/contactus/

Maintenance
12th March: WiFi maintenance works

On 12th March at 4am Information & Digital Services will be patching our Wi-Fi network. This work is being carried out to secure and upgrade the Wi-Fi network. 

Work will be carried out to WiFi on campus and at Keele in Town. During this time you might notice some performance degradation but it will not be a full outage. Information & Digital Services apologise for any inconvenience this may cause.  

Past Incidents

18th January 2021

Microsoft O365 Issues with Microsoft Teams Chats & Posts

Microsoft has confirmed it is investigating issues with chats and posts in Microsoft Teams this morning.

The fault is causing some Teams chat messages and posts to fail. This is a widespread issue affecting users across the platform. If you get a 'message failed to send' error, please retry sending your message.

Apologies for any inconvenience this is causing.

  • This issue has now been resolved.

  • Update 11:10am - Microsoft has provided the following update: "We have redirected traffic and monitoring is showing signs of recovery. We’re continuing to monitor the environment to confirm resolution."

    • 17th January 2021

    No incidents reported

    16th January 2021

    No incidents reported

    15th January 2021

    No incidents reported

    14th January 2021

    No incidents reported